Accessibility Statement

1. Our Commitment

Emberly is committed to making our website accessible to the widest possible audience, including people with disabilities. We believe everyone should be able to browse, learn about our products, and complete a purchase with ease, regardless of ability or the technology they use.

2. Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. Conforming to WCAG 2.1 AA also supports our goal of meeting the expectations of the Americans with Disabilities Act (ADA) as applied to websites.

3. Measures We Take

To support accessibility, we work to include measures such as:

• Text alternatives (alt text) for meaningful images;
• Clear, consistent navigation and page structure using proper headings and landmarks;
• Sufficient color contrast between text and background;
• Keyboard operability for interactive elements such as menus, buttons, and forms;
• Labels and instructions for form fields, including at checkout;
• Responsive layouts that adapt to different screen sizes and support zoom and text resizing;
• Compatibility, where reasonably possible, with common assistive technologies such as screen readers.

4. Ongoing Effort

Accessibility is an ongoing effort, not a one-time task. We review new and updated content and features with accessibility in mind, and we work to correct issues as we become aware of them. As standards, technologies, and our store evolve, we continue to improve.

5. Known Limitations

Despite our efforts, some content may not yet be fully accessible. Areas that can present challenges include third-party content and tools we do not fully control (such as embedded payment, chat, or media widgets) and some older content. Where a third party provides part of our experience, we encourage those providers to deliver accessible content, but we may not be able to guarantee it. We are actively working to reduce these gaps.

6. Feedback and Contact – How to Reach Us

We welcome your feedback on the accessibility of our website. If you encounter a barrier, need information in an alternative format, or have trouble completing an action such as placing an order, please contact us and we will do our best to help and to provide the information, product, or service you need through an alternative method.

We aim to respond to accessibility feedback within a reasonable timeframe, typically within a few business days.

7. Enforcement and Formal Complaints

If you contact us about an accessibility barrier and are not satisfied with our response, you may wish to seek further guidance. This statement is provided in good faith and describes our current efforts; it is not a warranty. (Confirm the appropriate complaint and escalation wording with your attorney based on your jurisdiction.)

8. Contact

For accessibility questions or assistance: support@emberly.com